Managing Your Subscription

Can I swap my car?
Yes you can! This is one of the benefits of being a Flux member, you are able to swap vehicles after using your current car for a minimum period of one mo...
Mon, 25 Oct, 2021 at 2:46 PM
Can I extend my subscription?
Of course you can! If you are happy with the car and want to keep it for a longer duration, we can extend the subscription to a time when you want to swap i...
Mon, 25 Oct, 2021 at 2:47 PM
Can I pause my subscription?
At this point, we are unable to pause or put a hold on subscriptions. This is something we are actively working towards, but at this moment you will have to...
Mon, 25 Oct, 2021 at 2:47 PM
What if I want to cancel my subscription early?
No problem! You have the freedom to cancel your subscription whenever you need, but there will be a cancellation fee charged if you cancel your subscripti...
Mon, 25 Oct, 2021 at 2:47 PM
Can I change my mileage package?
You can upgrade or downgrade your mileage package at any time before the start of every billing cycle. For example, if your next billing cycle starts on t...
Mon, 25 Oct, 2021 at 2:48 PM
Can a family member or friend drive my car?
Yes they may, but you must first have them sign up for an account with Flux as we need to have their information added to the Flux database and our insuranc...
Mon, 25 Oct, 2021 at 2:49 PM
Can I modify my car?
With a Flux subscription, you will need to return the car in the same condition you received it in. You are not allowed to modify, customise or upgrade the ...
Mon, 25 Oct, 2021 at 2:49 PM
What happens if I get a parking ticket, red-light ticket or speed camera ticket?
When a ticket is issued based upon the license plate of the vehicle, the ticket will be sent to us. We will take care of the ticket and apply the cost of ...
Mon, 25 Oct, 2021 at 2:50 PM
What do I do if I need to show proof of my subscription to law enforcement?
In the event you ever need to provide proof that you are legally using a Flux car, please show law enforcement a copy of the subscription contract, which wa...
Mon, 25 Oct, 2021 at 2:50 PM